patrick medley • Jun 05, 2016 1
The Grocery Industry in Australia
There were some great presentations at the Food and Grocery Australia conference last week - but they again proved we have a long way to go to better service the Australian grocery customer.
Read more
Read more
patrick medley • Jan 31, 2016 1
The Internet of Things
The Internet of Things has the potential to change our lives - but is it happening quickly enough?
Read more
Read more
patrick medley • Oct 06, 2015
What price loyalty?
Forget about loyalty programmes - the future is about building long term relationships with customers
Read more
Read more
patrick medley • Jun 02, 2015
Are we really making progress?
I attended the AFGC Highlands conference, and heard a number of speakers demonstrate how retail has been advancing rapidly around the world - yet we still have a way to go in Australia
Read more
Read more
patrick medley • Jun 22, 2014
Bridging bricks and clicks
Clicks does not mean the end of bricks, but it does mean rethinking offers to better build relationships with shoppers
Read more
Read more
patrick medley • May 08, 2014
Back to the Future
Maybe a look back at what they used to do might help many retailers and consumer products companies make the leap to delivering the personalised, tailored interactions that today's consumers are looking for.
Read more
Read more
patrick medley • Jan 06, 2014
Leadership in the 21st Century
Technology Developments and the impact on leaders
Read more
Read more