patrick medley • Jan 31, 2016 1

The Internet of Things

The Internet of Things has the potential to change our lives - but is it happening quickly enough?
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patrick medley • Oct 06, 2015

What price loyalty?

Forget about loyalty programmes - the future is about building long term relationships with customers
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patrick medley • Jun 02, 2015

Are we really making progress?

I attended the AFGC Highlands conference, and heard a number of speakers demonstrate how retail has been advancing rapidly around the world - yet we still have a way to go in Australia
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patrick medley • Mar 05, 2015

How important is food safety

The GFSI conference is highlighting that food companies are making progress to ensure safe food is delivered to the table. But what are these companies doing to talk to consumers about their food safety initiatives?
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patrick medley • Sep 28, 2014

Technology does change everything

Technology continues to change business and consumer interactions
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patrick medley • May 08, 2014

Back to the Future

Maybe a look back at what they used to do might help many retailers and consumer products companies make the leap to delivering the personalised, tailored interactions that today's consumers are looking for.
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patrick medley • Apr 09, 2014 3

When does marketing stop and selling begin

Marketing and Selling have become intertwined, as consumer and customer interactions have shifted to become much more real time.
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patrick medley • Mar 10, 2014

The role of technology

Technology is changing the interaction between consumers, customers and suppliers. Understanding what technology can do for you, without letting it dictate your interactions, is critical for success in this new nimble world.
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